Terms & Conditions

Effective date: June 15, 2025

By accessing this website or purchasing any program or service offered by The TOPT, you agree to the following terms. Please read them carefully before proceeding.

About These Terms

These Terms and Conditions govern your use of The TOPT website and all services, programs, courses, and coaching offerings available through it. "The TOPT," "we," "us," and "our" refer to Scott Lipes and this coaching practice. "You" refers to any visitor, subscriber, or client.

Services Offered

The TOPT offers one-on-one coaching sessions, digital courses, and downloadable resources for entrepreneurs. The specific scope and deliverables of any engagement will be outlined at the time of purchase or in a separate agreement.

Payments & Pricing

All prices are listed in US dollars. Payment is required in full at the time of purchase unless a payment plan is explicitly offered and agreed upon.

Payments are processed securely through Stripe. By completing a purchase, you authorize us to charge the payment method you provide. We do not store your credit card details.

Prices are subject to change at any time. Changes will not affect purchases already completed.

Refund Policy

Due to the digital and personal nature of our offerings, all sales are generally final. We do not offer refunds on completed coaching sessions, digital courses, or downloaded materials.

Exceptions may be considered on a case-by-case basis at our sole discretion. If you have a concern about a purchase, reach out to us within 7 days of your transaction date and we'll do our best to find a fair resolution.

If a session is cancelled by The TOPT with less than 24 hours notice, you will receive a full credit toward a rescheduled session.

Rescheduling & Cancellations

We ask that you provide at least 24 hours notice to reschedule or cancel a coaching session. Late cancellations or no-shows may result in the session being forfeited without refund.

Session scheduling is managed through Calendly. All rescheduling should be completed through that platform or by contacting us directly via email.

Coaching vs. Therapy

Scott Lipes is a licensed therapist, but all services offered through The TOPT are coaching engagements — not therapy, counseling, or clinical treatment. No therapist-client relationship is created through this website, its programs, or any coaching session booked here.

Coaching is forward-focused and action-oriented. It is not a substitute for mental health treatment, diagnosis, or crisis intervention. If you are experiencing a mental health crisis or require clinical support, please seek care from a licensed mental health provider.

You are responsible for your own decisions and outcomes. Results will vary based on your individual circumstances, effort, and commitment. No specific outcome is guaranteed.

Limitation of Liability

To the fullest extent permitted by law, The TOPT and Scott Lipes shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website, your participation in any program, or your reliance on any content we provide.

Our total liability to you for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Intellectual Property

All content on this website — including but not limited to text, frameworks, course materials, graphics, and design — is the intellectual property of The TOPT and Scott Lipes. All rights reserved.

You may not reproduce, distribute, modify, or repurpose any content without express written permission. Purchasing a course grants you personal, non-transferable access to that material only — it does not grant any license to share, resell, or repackage it.

Confidentiality

What you share in a coaching context stays between us. We treat client information with discretion and will not share details of your sessions or personal circumstances without your permission, except where required by law.

We ask that you extend the same respect to any proprietary frameworks, tools, or content shared with you during an engagement.

Third-Party Platforms

Our services are delivered through third-party platforms including Squarespace, Mailchimp, Calendly, Stripe, and Stan Store. Your use of those platforms is governed by their own terms. We are not responsible for their availability, practices, or content. For details on how we and these platforms handle your personal data, see our Privacy Policy.

Website Use

You agree to use this website for lawful purposes only. You may not attempt to disrupt, damage, or gain unauthorized access to any part of this site or its underlying systems.

We reserve the right to restrict or terminate access to the site at any time and for any reason, without notice.

Governing Law

These terms are governed by the laws of the State of Missouri, United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved in the appropriate courts of Missouri.

Changes to These Terms

We may update these terms from time to time. When we do, we'll revise the effective date at the top of this page. Continued use of the site or services after any changes constitutes acceptance of the updated terms.

Contact

Questions about these terms? We're easy to reach.

The TOPT

Email: scott@thetopt.com